Why we do what we do: The EMTACS story

In the year 2000, our founder embarked on a remarkable journey through the world of medical transport. From pre-hospital helicopter services to air ambulance flights and commercial medical escorts, he immersed himself in every facet of this critical field. But it was his experiences in the most challenging environments—transferring contractors and soldiers in war-torn Afghanistan and Iraq—that truly shaped his perspective.

During his tenure as part of the Peacekeeping and Stabilization Mission for the United Nations in Mali, he faced the urgent task of evacuating UN soldiers from remote locations to centers of excellence. These life-and-death moments underscored the importance of quality care during transport. And so, our founder became not only a skilled practitioner but also a mentor to nurses and EMTs finding their footing in the transport medicine world.

As the years unfolded, he discovered a passion for Quality Assurance and Compliance. His expertise led him to oversee clinical quality assurance and compliance for global projects, including air ambulance services and remote healthcare facilities. But it was a pivotal role with one of the world’s largest air ambulance providers that laid the groundwork for EMTACS.

The Birth of EMTACS: A Mission-Driven Consulting Company

EMTACS emerged from a deep understanding of the challenges faced by transport providers, especially smaller companies. These providers grapple with revenue constraints, growth hurdles, and the relentless pursuit of quality—all while operating within tight budgets. Accreditation, a critical milestone for any transport company, often feels overwhelming due to complex requirements.

And so, EMTACS was born—a reliable shoulder to lean on for small to mid-sized transport providers. Our mission? To support those who share our vision of quality as a lifeline for their companies. We believe that quality isn’t just a checkbox; it’s the heartbeat of survival in this industry.

Beyond Accreditation: Remote Quality Assurance and Compliance

While accreditation is essential, it’s not the final destination. Quality Assurance and Compliance must persist even after the accolades. Recognizing that not all providers have the resources to establish separate quality departments, EMTACS innovated. We offer a remote Quality and Assurance service, effectively becoming “The Quality Department” for multiple providers worldwide. Through video conferences and regular check-ins, we ensure that quality remains at the forefront.

Our journey has just begun, but we’re gaining traction. Providers are reaching out, seeking our expertise. Whether you’re navigating accreditation, striving for growth, or simply aiming to elevate your company, EMTACS is here to help. Ask us anything—we’re eager to continue this conversation.

And as for our founder? He’s not one to rest on laurels. In addition to being a nurse, clinical educator, and business leader, he holds specialized certifications in neonatal and pediatric critical care. His hunger for knowledge led him to complete a master’s program in Aeromedical Retrieval and Transport, and he’s even delving into Aviation Management.

So, welcome to EMTACS—a company fueled by passion, expertise, and a commitment to elevating the transport industry. Let’s soar together!